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Andrew L.

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1 Review by Andrew

My.direct

  • My.direct

“Unreliable. Many issues and headaches. Avoid.”
6/15/19

I had AutoPay setup for my payments and it randomly failed to pull a payment (for no discernible reason) so my policy NEARLY CANCELLED on me. Instead of calling me to immediately notify of this problem, they sent a snail mail letter to notify of this. So many headaches from this company. Really sketchy with the failed payment (no reason for it), because my other autopays worked the whole time. Charged me a late fee for the failed autopay payment. Really sketchy.

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