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Andrew K.

Contributor Level

Total Points
80

1 Review by Andrew

  • Hasbro Pulse

1/26/22
Verified purchase

I placed an order only to receive an email a week later saying that they had incorrectly listed the item as in-stock on their website and would be refunding me. No timeline for the refund was given in the email, which is also aggravating. I have since reached out to them to get any additional information because frankly their 5 sentence email didn't give me a lot to work with (2of which were them simply thanking me for my purchase and my patience).

I understand mistakes happen, but it is pathetic that a company as big as Hasbro can't manage their *exclusive* inventory and a website simultaneously. Horrid experience as a first time customer and I will not be using them again. Order at your own risk and don't be surprised if they simply end up sitting on your cash.

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