Andrew H.

Terrible company in custom response and tradesman. Had to get a plumb called out due to a leak upstairs. Due to having a baby in the house and having to go to work it couldn't wait so called out and rightio sent out a plumber. Who advised the leak wasn't coming from directly under the show drainage and it must be behind the wall. If this was the case then I wouldn't of minded but however after getting the house insurance involved due to holes having to be made in the walls and putting me a further £300 out of pocket due to the excess. The pipes in the walls were fine.

A few days later a family friend who is a general builder came round to see if he could help out and found the leak directly under the shower within 5 minutes.

After a complaint was raised with rightio as the work hadn't been carried out or checked correctly. I had no contact back from them in 2 months and it was always myself chasing them. After getting sick of getting no where i went through the credit card company to claim the money back only to end up with a bill through the door 4 months later.

In short a builder easily found a leak their plumber couldn't and I'm over £300 out of pocket due to the incompetence of this company while at the time also being without water in the house with a baby due to the fact they said the leak was from within the walls.

Avoid this company.