Andrew G.’s Reviews of Boats.net & more

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Boat Parts

“Terrible site do no purchase from or do business with”

5/19/20

Purchased part to get here faster than the dealer since it said 2 day shipping it's been 2 weeks and it didn't get shipped out. Called serval times and lines were full, left extensive emails on to just cancel my order and do get into contact with them until the day after, after sitting on hold for 40 min(said 15min) just for him to tell me that they just shipped and cannot cancel. Terrible customer service and way they do business, took the money out day of and didn't take any action, scammers

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Chelsea B. – Boats.net Rep Over a year old

Hi Andrew,

We have reached out to you by private message to apologize personally for the delay in your order. We are experiencing significant delays on orders from our manufacturers, and because of workplace safety regulations orders are shipping from our warehouse several days later than usual. We are doing everything we can to continue to deliver parts as quickly as possible and I am glad to read that your order was already on its way to you when you contacted our customer service team.