andrew g.

This is a rug i purchased from Frontgate. It only lasted 6 months of use and fell apart. It was not in a high traffic area. The told me it only has a 90 day guarantee. The rug was very poorly made. This Classy company offered me a 37.50 gift certificate(wow) Finally after several email to different people they gave me a $100.00 certificate and canceled the 37.50.
Ordered a new rug and it came in damaged. They said the 30% discount did not apply to the rug i wanted and would not discount the rug. Also the could not apply the gift Certificate to the new purchase until they received the rug in return. So now i have to wait 7 days for the rug to get back to them and then wait another few days for the new rug. For a company that offers high class Products worry about a small purchase.