1* because there is no option to give minus 5!
Regus will charge you invalid fees and then late payment fees when you dispute them... And eventually lock you out. You cannot dispute their invoices because their accounts team don't respond and they don't have a complaint process or department. So you just have to accept their bullying and pay the incorrect fees.
If the heating breaks they will tell you that heating is non contractual!
DO NOT GET INVOLVED WITH REGUS. THEY ARE DISHONEST AND HAVE NO CLUE ABOUT CUSTOMER SERVICE.