Andrew A.

Freepik used to be great. I'm sure for the first while its great to everyone. At some point that gives way to banned with dubious reasoning, while incompetent support does nothing but try to placate your concerns with false promises, as your credit card is being charged over and over while you have no access to the site due to them unilaterally preventing you from doing so. I was told that if I did x and y, my account would be restored. I agreed, only for them to go silent for nearly a week. It is ransom, as you cannot disable the subscription while you are blocked.

They aren't just money hungry... they're immoral, possibly homophobic, most likely infringing on copyrights, and they make the rules up as they go along, without actually telling anyone. This is what lets them block people from accessing the site while charging them still for as long as they can. They do not honor the agreement they make when they take your cash.

'Antonio' will tell you they have a security dept, and a tech dept. I've never actually spoken to anyone other than Antonio. I'm pretty sure its just one criminal, reselling other peoples work and trying to maximize profits at the expense of every person who they can con into trusting them. They are crooks, plain and simple. If you're thinking about going premium, DON'T. If you're an artist who works there, quit and go to Envato. Don't let them exploit you the way they've exploited so many others.