ANDRE G.

They asserted there was nothing I could do through their system and that was the only way I could get a refund other than to go to the vendor or outside sources. The vendor stated the same bull$#*!. I told EBay their system problem is not my problem. So I did " go outside". I contacted my Bank's VISA dept and disputed the payment and I wrote Ebay Executives, EBay's auditors and logged a formal compliant with the Feds (the consumer financial protection board). In the end the vendor did the refund. EBay will try to bluff you by acting like they are all powerful and can change the rules after your purchase. They also try to intimidate you or imply you are crazy by sending you a survey asking how was your contact with customer support shortly after they have stonewalled / refused to honor their terms. In term so rules, you should be aware that they do delete negative reviews which means the review #s they show for their vendors are false. I am cutting off my business as soon as my last order goes through(I hope)and suggest you do the same.