Andreea c.

To everyone who is currently searching for a wedding dress and considering to purchase one online, you must avoid sposamore.com. I have purchased a wedding dress from this website myself, because I was initially impressed with the photos from the company's website, where it was officially stated that the products are manufactured in Italy. Little did I know that this company only tries to copy designer dresses, using workforce from China. I have nothing against the workforce from China, there may be extremely qualified people who can create decent dresses in that region, but Sposamore is definitely not one such example.

Not only that the dress I ordered looked nothing like what was promised on the website, it was also poorly tailored, had the wrong dress size (even though I provided the correct measurements) and the over result looked cheap and unfit for a special day such as a wedding. After confronting Sposamore, I was not only unable to get my money back, but was also threatened with a lawsuit if I would write an honest review about the overall purchasing experience. The customer service responsible did not even address my questions, but instead responded aggressively as soon as I confronted her point by point. Needless to say that the dress arrived all the way from Hong Kong (China), instead of Italy.

So to sum it all up, every bride who decides to buy a dress online does needs to intuit a few risks, but what is impossible to intuit is when a company lies about the provenience of their products, the way they manufacture them, and also about the extremely poor customer service that is the equivalent to speaking with a cardboard box. This has been my experience with Sposamore.