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Andrea w.

Contributor Level

Total Points
80

1 Review by Andrea

  • Kohl's

5/10/19

Last year i ordered two European pillows and with cotton and lace covers for my couch for pick up at Kohl's. I ordered them for pickup because i'm busy and wanted to make sure I could just pick up my order and come home. Right after I paid it showed me that I would have to go to two different locations to pick up my order. I canceled my order right at finding this out. The troutdale location canceled my order, the mill plain location did not. I have spent way too much time on the phone trying to take care of this only to be told they would have to open an investigation. It's been 9 months. No one has ever called me, kohls owes me like 70 bucks and I'm sure i'll never see it. They are thieves do NOT do business with them. Horrible customer service, I hope they go out of business.

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