Andreas K.

I bought 2 Platinum tickets for a Real Madrid. The service center write me an Email that the tickets will be delivered to my hotel 3-5 before Match. On the day when the match was I had no tickets. So i asked the Hotel Reception to call them and the Service Line said the tickets will be delivered till 3 oclock. After 3 oclock I had no tickets so I call them again. The said: No problem, we sent you an Email to print the tickets by your self. 3 Hours before Match beginn I had no tickets so i drive to the Stadium and bought new tickets. After a terrible day of waiting for the tickets, calling the hotline, writen Emails to them I saw the match because I bought new tickets 3 hours before match beginn. After match, back in the hotel the guy on the reception said: The Email with the tickets arrived us 2 hours for Match beginnig. I thought this can just be a Joke. I paid the tickets 4 month ago and I paid new tickets 3 Hours before Match and then the sent me tickets to print by my self 2 hours before Match. Never buy again tickets on this site