Items I've purchased have been in better than expected condition. I bought something in "excellent" condition and it was like brand new IMO. Very happy with my purchase and feel confident in purchasing something authentic. The only negative I'd say is with shipping. They use UPS and require signature which is fine but UPS isn't great about updating their site so it's hard to plan what day you need to be home to receive the delivery. Overall very happy and plan to buy again.