Never ever ever ever use lawnmowinonline.com to have you yard mowed. There contractor didn't show up for 4 days and kept providing flimsy excuses. When I contacted the company for a refund I was told to "$#*! off" from there internal support person.
I was told the contractors father died a day after he'd already missed the appointment.
This company is a joke. The contractors refused to cancel and refund. As per the company policy the contractors must cancel and then they issue a refund. He didn't cancel after multiple requests and when I opened a dispute with the company I was told to F**K Off. Wasy to keep it Classy.
LawnMowingOnline Support, Jul 18,17:10 CDT:
$#*! off you just filed a dispute when you just cancelled last night!
Andipandi, Jul 17,21:27 CDT:
Your contractor James refuses to cancel as I have requested several times after he didnt show up for several days. I am beginning to feel unsafe in this situation considering her has my home address.
Posted By: James: Andrea. I appreciate your kind words. Would you consider closing your dispute and let me cut your yard in two weeks, thus leaving your account open til then. I know the service well and will be fired for having a customer ask for a refund. I do apologize for not getting to you. I need the work, especially now. Please think this over and let me know if this works for you. Thank you. James
Posted By: James [2016-07-17 09:40:14]I'm sorry for your loss on Friday. The service was scheduled for Thursday. I'd just like a refund for the service that was not completed.
Posted By: andrea [2016-07-17 07:35:15]Hi Andria. I do apologize for the delay on your yard and you having to complain about me. My father died Friday night. Thank you James
Posted By: James [2016-07-17 02:52:37]Yard no longer in need of service. I have opened a dispute with lawnmowingonline.com.
Posted By: andrea [2016-07-17 09:34:14]Hi Andrea. If you have not had your yard cut yet, I can come right out. Please let me know. James
Posted By: James [2016-07-17 09:22:12]No thank you. Cancel.
Posted By: andrea [2016-07-16 04:16:46]Hi Andrew. Work with me here. Probably no one van come out today and I promids you I will be sitting in front of your yard at 8 am If you give it to me. I sappteciate yoir patience
Posted By: James [2016-07-16 04:14:16]Please cancel asap. I am having an event at my home tomorrow and will have to find someone else
Posted By: andrea [2016-07-16 03:59:40]Andre. My mom called last night about my father. I went to Houston and just got back. I am sorry for the lack of communication. I will be out your way early tomorrow. Again, I apologize about the delay. James
Posted By: James [2016-07-15 08:08:21]James, I was expecting you before noon but it is almost 6 pm. Will you be mowing today or will you be issuing a refund?
Posted By: andrea [2016-07-15 06:47:22]Hi James, I was expecting you before noon but it is almost 2pm. Will you be mowing today or will you be issuing a refund?
Posted By: andrea [2016-07-15 02:50:17]HI Andrea, I made a mistake and did not notify you I was running late, and then late turned into dark. I will be in you area early(before noon tomorrow). And get you serviced quite nicely. Thank you for your patience. James
Posted By: James [2016-07-14 11:00:31]No one showed up to mow today. Will someone be coming tomorrow or will you be issuing a refund?
The contractor's father died. Contractor asked if they could come early the next morning and the buyer refused.
Hi Andria. I do apologize for the delay on your yard and you having to complain about me. My father died Friday night. Thank you James
Posted By: James [2016-07-17 02:52:37]
Yard no longer in need of service. I have opened a dispute with lawnmowingonline.com.
Posted By: andrea [2016-07-17 09:34:14]
Hi Andrea. If you have not had your yard cut yet, I can come right out. Please let me know. James
Posted By: James [2016-07-17 09:22:12]
No thank you. Cancel.
Posted By: andrea [2016-07-16 04:16:46]
Hi Andrew. Work with me here. Probably no one van come out today and I promids you I will be sitting in front of your yard at 8 am If you give it to me. I sappteciate yoir patience
Posted By: James [2016-07-16 04:14:16]
Please cancel asap. I am having an event at my home tomorrow and will have to find someone else
Posted By: andrea [2016-07-16 03:59:40]
Andre. My mom called last night about my father. I went to Houston and just got back. I am sorry for the lack of communication. I will be out your way early tomorrow. Again, I apologize about the delay. James
Posted By: James [2016-07-15 08:08:21]