As a customer service manager I have found this company to be extremely rude! I work in a popular and busy store where this service is used and on a daily basis these people are disrespectful to the people who work in the store! The people who represent this service are constantly sticking their phone in our faces and demanding we find items for them! We are called incompetent! The incompetency comes from these people who are paid to shop for other people so do your job and stop making our jobs a living hell! This is why me and my coworkers will never use this service! How about train your representatives to learn how to shop and use common courtesy and manners! The service this company provides in beyond horrible and so are the employee again we are willing to help you find items but don't be rude to those who try to help