andrea l.

Their website was not what sold me. Nextag said they were the best price for the Nikon d3100 camera by a few dollars. But Digital Elect sells you supposed "upgrades" that are standard items and then charges WELL above where their true value is. I bought a Nikon d3100 that was supposed to be $569.00 and was sold on "extras" that I later found out were standard on all Nikon d3100 cameras (the battery and battery charger they sold me were included and not really upgrades) and the high speed memory card was nothing special and I wound up getting charged $400 for $40 of extras after much research. Customer service (maybe the owner) is surly and I was put on hold for several minutes when I chose Customer Service. When someone answered they said I had dialed another department and made me wait several more minutes for Customer Service. They would not do the right thing and let me keep the camera for the price advertised. And I found it $10 less at another retailer online and was told they'd match other prices. But they insisted that I send it back and wanted me to pay restocking fees at first until I cancelled payment with my credit card.