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Andrea H.

Contributor Level

Total Points
81

1 Review by Andrea

  • Gardening Express

8/29/19

Agree with other recent reviews - this is not a company I would use again, or advise anyone else to. Advert said plants would be delivered between 3-5 days. After 5 days I contacted Gardening Express to be told they are working day and night, but no date given for delivery. After 3 weeks, in damaged boxes, these listless, dying and deadheaded flowers arrived. I complained. After 9 days their response was

"Thank you for very kindly sending over photographs of your recently ordered plants, having reviewed the photographs with our Nursery Manager I would like to assure you, your plants are as we would expect them to be.

Please be assured these will continue to grow and thrive so please ensure that you follow the care instructions provided.

The main picture used on the website is of a full sized, specimen plant to show you the effect you can recreate over time if the plant is given the optimum growing conditions and care"

9 days stuck in tiny pots (waiting for the profuse apologies, and offer to replace them that never came, did nothing to help the health of these plants). So, if you don't want plants past their prime, which if they survive the journey will only be good by the next season, it would be best to avoid this company.

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