Andrea F.

My package was shipped out on 11/27 and today, 12/8, my package is still "in transit" in Olive Branch MS. When I called Fedex, they let me know that their truck overturned and I would need to contact the seller (Signazon) to report the claim and get my sign remade and reshipped. I had the unfortunate opportunity of speaking with the business manager, Seamone, who was not only condescending, but IMMENSELY rude, telling me that I had no reason to be upset, and that there was nothing I could do except re order another package and pay for it, and then proceeded to laugh at me over the phone and ask me, "why are you so upset?" between giggles. When I didn't answer the 8 calls that she immediately tried to make to me after our call ended (probably realizing she needed to adjust her behavior), she sent me a nasty email stating that essentially this wasn't the fault of Signazon and that my package would "get here on another truck" without providing me with any sort or documentation or tracking number, and is now refusing to email back. Not sure who hired this woman, but she is the sole reason I will leave a review on every site that allows me to. She is unprofessional, rude, and out right not fit to hold a position in customer service. This place totally sucks and is unreliable.