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I have asked via email and phone call for my account to be cancelled. I was told by the customer service agent that he would cancel my account. 4 months later, I still get bills from them. I just send yet another email telling them to close my account. My next step is to file a complaint with the FCC. I want to give them zero stars but that is not an option on this site.
Andrea B.'s review of eFax earned a Very Helpful vote
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I signed up for an EFax corporate account in 2021. The moment I upgraded to a corporate account I...
Hi Andrea B
Many thanks for your review, we would be very interested to look into your comments raised and we would like to look into your experience further. If you could reply to private message we will send you we can start investigating this. Alternatively if you would like to email our social support team at the following email address socialsupport@efax.com with your details we will be look into and sort this all out for you.
Many thanks
EFax Support Team