Anastasiya V.

GrubHub is the worst. Ordered food from them, to find out an hour later that driver never made it on time and restaurant closed. Ok. No biggie. Just was trying to look for something else when restaurant called me that driver is finally there. Called GrubHub and begged them to please ask the driver to take that food and bring it to me. Driver never did. They said my order got cancel and driver have a right not to take it. So they gave me a "free" grub after this. Ok. Me after 2 hours of trying to eat-looking for something to spend that "free" code. But operantly their "free" is not free. Promo code only covers the food part but the taxes and delivery fee had to come from my packet. After everything I've been through last night-I just ordered Postmates. Finally ate my dinner 3 hours later. Never again. Grab hub can eat their "free" promo code. Disrespectful, awful customer service