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1 Review by Anastasia

OKdress.co.uk

OKdress.co.uk

7/12/16

Me and my gfs ordered 4 bridesmaids dresses, all the sizes came wrong - somehow larger than needed so had to be alternated. Mine was 3 sizes smaller! As the wedding was too close already I was not able to be a bridesmaid, I have contacted Okdress and asked to return it. Item was unworn, unwashed and with original tags and packaging. As per their policy I could return it within 2 weeks.
Now that happened in February, now it's mid-July and I still got the dress! I have to follow up every week with them and they don't want to return the money and take the dress back. They checked with their Chinese taylor and (surpise!) were told the dress is ok. After I have provided pictures they offered me "to give the dress to a friend".

Until now I was not contacted by any manager and since last month they are not in contact at all!!

Don't ever order a dress from them, because if it's wrong size you will never get a refund!

Anastasia

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