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They sent a heart with a crack on the back and they replied it was just a mark when it is really a defect. They don't cover or refund postage even when they sent a defective product.
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Wish I'd read the reviews before buying. The stone fell out of the earring after 5 months, and...
I bought an ID bracelet for my baby girl and I send to fix many times. And they didn't fix the...
We are sorry that your bracelet arrived and was damaged. We apologize that you did not receive a return label when you originally contacted us. It is our policy to provide a return shipping label to return any items that are received damaged. Please contact us, we would be happy to arrange for a full refund or exchange for your damaged products.