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I have had the same experience as so many reviewers here. They charged me for a year of upgrade, and then my project wouldn't save. It was a slideshow for my mother's memorial. I wrote and told them that, thinking someone would get that adding a monetary rip-off scam to someone's grief is a really bad thing to do. But that's what they do, apparently. No refunds, no matter what. They suck. Don't use.
Tip for consumers:
DON'T pay them anything.
Products used:
NONE.
Amy V.'s review of SmileBox earned 9 Very Helpful votes
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