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I requested my daughters birth certificate in July. It's now the middle of September! I was unable to contact anyone to update me on the status of my order because their voicemail box is full. Now I'm concerned that I have been ripped off and will never receive my document. Do not use this company!
Amy S.'s review of USvitalrecords earned 2 Very Helpful votes
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Over 5 months. Try to call for my dad, always say voicemail is full and no one pick up. He got...
U.S. Vital emailed me a number for customer service that is not in service. They then left me a...
Hello Amy.
We would be more than happy to look into this matter for you and see if you have in fact requested with our company. Our voicemail is never full, and we do offer a variety of ways to contact us. Customer Service is our top priority so whether it is by email, live agents or voicemail, should our agents already be assisting other clients, we are there for you. Perhaps you have an incorrect number or you have attempted to contact another company. Either way, we would be happy to try to assist you with your concern.
Customer Service Department
1-844-477-4141