I purchased a $2500 bed from Anthropologie three months ago. Delivery was finally scheduled for yesterday. We broke down the bed we had, cleared out our room and got our kids out of the bed at 7am because of COVID.
They left us with half a bed a phone number to call.
I have spent hours calling and sitting on hold, spoke to several people who directed me elsewhere, emailed Customer Service (with no reply), tried online chat all to be told to call back or try another number. I don't know what is happening. How is the world is this okay?