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Amy L.

Contributor Level

Total Points
82

1 Review by Amy

  • Fabletics UK

3/8/19

When buying your first product from them, they automatically sign you up to a VIP member and then take out £44 from your bank. Doesn't say anything of this when checking out your basket. I only knew when I saw money was missing from my bank. Called them up, they say "it says in the order email, stated in the t&c's". I never agreed for money to be taken out of my acc but they will not refund. FUMING! Absolutely sh*t customers service. They say they will give me 20% upon changing my acc to a guest one but the only way to use the 20% is to check out as a VIP (!), which means I will have £44 taken out of my acc again!

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Ivy T.

Hello Amy,

We would like to sincerely thank you for notifying us about your experience with Fabletics. In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our Member Services Team will email you shortly to help you out.

Best,
Ivy

Amy Has Earned 2 Votes

Amy L.'s review of Fabletics UK earned 2 Very Helpful votes

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