Amy G.

Ordered teal trim seat covers front and back seats (for my business car, to go with business colours); on website both logo and trim are a uniform lovely bright teal colour. When they arrived the logo and stitching are a dark teal/aqua, while the trim is LIME GREEN. Not only a horrible colour but cannot be used in my business car.

When I contacted them via website chat (no other way to contact I could find on website), I was informed I would have to pay to ship the covers back to them in order to get a refund (so I'd be out of pocket a very expensive postage fee), or would only give a partial refund, less than half what I paid if I didn't return them.

The "360 coverage" is also less than, especially the rear seats are all individual bits you need to piece together, with ultimately a big gap between seat and backrest for dirt etc to accumulate in your car seats. The top and back of backrests (rear seats) are also not protected at all. Not happy.