Just to be clear. If you get hit by a car on your way to the theatre. You are not getting a refund. Unless you are in the paramedics busting out your phone for a chat that will never go through or convenientlyrics get documented. Do not use this app. It costs more money than purchasing in person anyway. The convenience charge is the same as adding another ticket to your cart. Take someone deserving instead of paying these stammered. They took me for $40. They're business should be illegal.