Thumbnail of user amyc1202

Amy C.

Contributor Level

Total Points
104

1 Review by Amy

  • Noracora

3/20/21
Verified purchase

I ordered 4 items
I received 2 items in 2 weeks and the third item separate in 3 weeks. It's been 4 weeks amd the 4th item says out of stock but also says processing on the same line. I paid for it then said out of stock after they took my money. I have emailed about 5 times over a week span and no response. Right now I'm out 28.88 dollars. I do like the 3 items I received ( shirts)
I'm giving them one more week then reporting to BBB.

Tip for consumers:
Items ship separate
Waiting on last item ordered and paid for one month ago
No response from email
Terrible customer service. It says hello my name is Christine I will be happy to help you and you can’t click on it , they sound so friendly but they don’t answer

Products used:
Shirts , sweater

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

You can track your parcel on https://t.17track.net/en#nums=BTYCN0024832519YQ

Thank you for your feedback.

Sorry to know that you haven`t received your merchandise.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

You can track your parcel here https://noracora.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.

We found that your order is still in transit. Please wait in patience.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com or chat with us online for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Amy Has Earned 24 Votes

Amy C.'s review of Noracora earned 24 Very Helpful votes

Amy hasn’t received any thanks yous.

Amy doesn’t have any fans yet.

Amy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user brendad1361
5/2/24

No place to hold items until decision complete. No total of amount paid. I still am unsure if it...

Thumbnail of user deborahr2447
5/1/24

I couldn't use my APR15 discount