Amy A.

Placed an order on December 17th for my nieces birthday that was in January. After weeks of receiving nothing more than a confirmation email, I contacted support only to get a copy paste reply about delays. Waited another week before I again reached out and got the exact same response. Luckily I used PayPal when purchasing so opened a case against them. It was only after the case was opened that I got a response and then the sent a shipment confirmation trying to satisfy a response to the case. Unfortunately the tracking sits at label printed because they apparently still don't have any product to actually send out. What an absolute joke. Working on getting refunded through PayPal now. Will never order here again and would advise anyone else to do the same.