Amma A.

Company posted an item for sale that was D/C and not actually available. They charged132.00 (Canadian) and after several requests for a refund are not complying. They keep recycling pre written emails from their customer service lady Victoria Miller, wanting to substitute to completely different products then saying my request for full refund is being escalated. It's been almost 1 month and they keep recycling the same emails to me every few days and no refund. I do not recommend dealing with this company!
Update after writing review: I wrote Victoria one last e-mail after posting the review, mentioning that upon reading some similar reviews that they, in short, may not be a real company and they could prove me wrong by refunding my credit card. Grateful for the refund but no one should have to go through this experience with a company.