This site is good but the customer services)agents are are very dissapointing, disgusting... they don't understand & communicate with their staff about a special message a customer left... overall it's very bad when it comes to refund process... it takes forever to understand you & refund. I really recommend Gearbest.com or AliExpress or eBay more for a smooth customer service & mutual understanding!
Dear Amir y,
We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
vipservice@banggood.com
Best regards,
Banggood Team