I cannot praise this company enough! I had several videos of my parents to distribute to my siblings. I tried to make copies at home, but the experience was way too painful. I wanted a company who would treat my family keepsakes like they were their own and that's what I found with Southtree. Yes, I was worried sending my videos and a audio recording and some slides that we couldn't view. I didn't want to send these precious items to different companies and then have to struggle to remember where and whom. Southtree did it all, VHS, audio, slides and more. All converted to digital on disc and a jump drive. Easy peasy.