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Amelia L.

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1 Review by Amelia

Hebeos

  • Hebeos

“Wrong item, no refund!”
6/19/21
Verified purchase

I ordered a white underskirt, in my size, and I recieved a black one that would fit a toddler. After 5 days of trying to return the item and get what I ordered, they offered me 15% refund. Like, excuse me?
I argued some more and they offered 30% refund. Again, not good enough. Be careful with these guys. They'll screw you or if they mess up your order. I am beyond choked. It was for my wedding and now I have to scramble to find an underskirt elsewhere.

Tip for consumers:
Be careful, refund and return policy is void..

Products used:
None

Service
Value
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Returns
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Hebeos product 1
  • Comments (0)
  • 295K Views
Helpful  (16)
Thank you
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HEBEOS S. – Hebeos Rep

Dear customer,

Hope you have a nice day. We have known your main complaint and we are sorry to bring you all the inconvenience.

Please contact us via email: service@hebeos.com. We will exchange the underskirt for you ASAP.

Thank you for your time and patience.

Amelia Has Earned 16 Votes

Amelia L.'s review of Hebeos earned 16 Very Helpful votes

Amelia Has Received 1 Thank You

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Joy J. thanked you for your review of Hebeos

“SAME!. I ordered a dress for my daughter's sweet 16. Paid extra for expedited shipping. Dress did not arrive until 3 days after the event. They want to charge me a 30% restocking fee. Wish I had seen your review before I ordered”

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