I placed my order which was taken immidiately WITH NO SHIPPING TIME INFIRMATION. I called in to inquiry about it and was on hold for 30 minutes. I cancelled my order and was told my charge would be released a few days later. Two days later MY CHARGE went through they took my money. I am now on hold for 30 minutes trying to get someone on the phone. This company is very poorly run with no idea how to manage their inbounds calls.