Tried getting tmobile to unlock phone for months, spent hrs on end with them. Google unlock codes and found this website. I figured it would be a gimic but thought I would try one last thing since the network providers told me my $300 (Still brand new) was worth $0. It took several emails back and forth but they never stopped helping me until it was complete. They even had a tech named Rafa B remote in to my computer while the phone was plugged in to it and were able to unlock it. I was so excited I could not believe they really did it