I chose cursive engraving, and the pictures all show it black and easily seen. In reality if you don't have a magnifying glass or enlarge a photo you cannot see the engraving! I opted not to exchange it because I didn't want the hassle. Yes, they offered to exchange it for a different font. The return process is pretty involved though. I plan to order a different version of the ring in a better quality metal and different font in the near future.