I ordered from this company 5/17. I got an email 5/20 saying I'd receive a tracking number in 2-4 days. I git another email 5/31 saying all unshipped orders would be sent in 7-10 business days. I tried calling the numbers and kept getting an automated message saying they were closed and telling me to call during regular business hours. After reading reviews and getting no live person, I became worried that I had been scammed. I called my credit card company 6/2 to dispute the charge. I get another email 6/9 stating that my order had shipped along with a tracking number. My shipment arrived 6/12 with everything that I ordered and all items in good shape.
Basically, the website is not a scam. But their customer service is terrible and/or non-existent. I hope that they can provide the proof of shipment to my credit card company to get the money owed to them from my dispute. Happy with the products but shipping is very slow and u won't get assistance.
They have a lot of discontinued items that u can't find other places so I have to admit I'd use them again, but just expect not to receive anything in a timely manner.
** My rating us 2.5 but I can't give half stars.