Amber A.

Avoid this service at all costs! I ordered 100 chocolate sunflowers from Whole Blossoms for my small wedding ceremony. My intention was to encircle the ceremony area with dark reddish brown sunflower blooms (if you look at the photograph of chocolate sunflowers listed on their website, you know what I mean, they're gorgeous). That unfortunately did not happen. The day before my order was to arrive I received a text message from Andrea stating that chocolate sunflowers would not be available this season, but that they could send "tinted chocolate sunflowers." I asked if she could send a picture of what "tinted chocolate sunflowers" looked like. She sent a photo of sunflowers that were red blooms with hints of yellow (see the photo below), and stated that "this is the closest to what they would look like." I agreed to the replacement based on this picture. I even asked her clarifying questions like: will the dye come off? And are they wedding quality? All of which I was assured that they would be beautiful. What came was 100 purple and burnt orange sunflowers which looked like it came out of a haunted house (see picture below). I contacted Andrea because there was clearly a mistake; these were purple, not red—and clearly dyed from the stems up, which rubbed off on everything. Just getting them out of the box and into water made a purple mess all over my living room. When I got ahold of Andrea, she insisted that these were "what I ordered" and if I wanted to return them that I would be charged a $100 restocking fee. I spent 3 hours going back and forth with Andrea on the night before my wedding. She was unwilling to admit her mistake and only after I said that I was going to be contacting my credit card company, did she begin to offer any reasonable solutions that did not entail me paying for the correction. She offered to pay for the return shipping if I sent them out before the end of the day. Anyone who has been married knows that the night before a wedding is chaotic and full of chock full of last minute details so it was no small feat that I repackaged the flowers and took them to FedEx within the hour. As a replacement she offered to send me 5-6 "growers bunches" of cosmos. These were not what I had in mind, but I was no longer had the option to get my flowers elsewhere as it was 6:30 PM the night before my wedding and I had so many other things I needed to be doing instead of arguing about flowers. The flowers arrived 2.5 hours before the ceremony, to be frank, they were a joke, a "screw you" of a wedding decoration: maybe 35 sad, wilted, decaying flowers that started shedding petals the instant I picked them up. It felt like an insult, honestly especially for the $250 I paid for 100 sunflowers (of which she did return any). The flowers were unsalvageable, and I had to have my mom run out to the grocery store to buy some flowers so that my ceremony wasn't missing flowers altogether. This is a terrible flower service with nasty management and I can't urge you strongly enough to take your business elsewhere.