I had ordered a $2000+ patio set from wayfair and it was the worst experience i have ever had with buying online. The list is endless but here it is.
1. Did not receive my entire order on first shipment
2. Received someone elses package on the first shipment
3. When they finally located the remaining package and scheduled a delivery date with someone waiting at my house. 30 minutes before they realized it wasnt the right order
4. Received the remaining package a month after the delivery date
5. Communication is broken. You have to talk to 2 groups. 1.The delivery team 2. Wayfair
6. The individual managing the case was unresponsive
7. As a customer the attitude was a "oh well" type attitude.
Overall would never shop there again and would not recommend to anyone. If you do shop please be prepared to be dissappointed.