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Amanda S.

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Experience: Entertainment

Member since October 2019

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1 Review by Amanda

GigSalad.com isn't willing to put people above profits. One of their entertainers cancelled on my event at the last minute -- after being booked & paid for 2 months -- simply because they negligently double-booked. The entertainer (a Santa Claus hired for a party for children) made no effort at all to make it right. GigSalad's "worry free guarantee" is nothing more than a refund. When a vendor waits until late in the game to cancel, a refund doesn't create a "worry free" outcome. We don't need a refund, we need a last-minute Santa. A company that provides this type of service is only as good as the talent they contract, and GigSalad isn't willing to stop advertising for a vendor as long as they're making them money. As a business owner, I know that anyone I contract to serve my clients is an extension of my business. Sadly, GigSalad doesn't subscribe to that line of thinking. I recommend considering a more reliable option before booking with them.
Megan P. – GigSalad Rep
Hi Amanda, we're sorry that you feel this way. We issued a full refund and attempted to help you find a new Santa Claus. There was over a month until your event and we extended all ways of assistance that are possible when a vendor cancels. If there is anything more we can do, please let us know.

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