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My account had been hacked and I reached out to customer service who did not respond at all. I was still waiting on a response from customer service when TrustPilot sent me a survey. I expressed my dissatisfaction. The next morning I attempted to logon to continue to check for customer service updates and they deactivated my account entirely without even emailing me. All my points are gone now. What a scam
Tip for consumers:
Don't use MyPoints
Products used:
I used MyPoints to buy various things from different companies like Walmart or Target
Amanda S.'s review of MyPoints earned 3 Very Helpful votes
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