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Good shopping experience. Easy to order and customer service replied quickly to an issue. Though they have not followed up for return after I sent requested images. Received bed and upon inspection threads are loose, hanging out, stitching is missing in 3-5 inch sections along the entire side. Seams do not match up at the foot of the bed. Can feel the springs on the sides of the bed. For a "luxury quality" mattress as they describe, it was below expectations. The plush was comfortable for a side sleeper but we find that we did sleep "hot".
Good shopping experience. Easy to order and customer service replied quickly to an issue. Though they have not followed up for return after I sent requested images.
We choose Wink Beds based on plush levels and reviews.
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