Amanda R.

I joined Care.com with a 7 dollar off coupon from Honey. My total at checkout was $13.00. I was charged (and I have the record on bank statement) $23. It also said that my card would be automatically charged the next month as well, and I did NOT consent to this. After attempting to call them about the issue failed, I sent a polite email requesting my money back the same day that I purchased the service. They told me that they didn't do refunds but asked for feedback and if my matter was resolved. I wrote back saying no, the matter wasn't resolved and I'm still unhappy that I was ripped off. They wrote back pretty much saying "Sorry you feel that way, no refunds though. But you may still use your account for the month that you paid for". So I just bit my tongue and took the loss. But guess what? They've completely deactivated my Care account. After over-charging me $23. Care.com stole from me. They took my hard-earned money. This is not a light matter. I hope nobody ever goes through this. We join these websites looking for work because we NEED work, we are in NEED of money for food and to pay bills to keep a roof over our heads. Please let it be known that this is a horribly deceiving site. All they "care" about it taking your money and leaving you high and dry. I'm so disappointed that there are people like this in the world.