Amanda R.

I have been shopping Hautelook and Nordstrom Rack (. Coms) for a few months now, and so far not any problems.
I like to browse Hautelook almost everyday to see what`s newly listed, and what I may have missed.
I am beauty and style (classic) conscious, as well as a Bargain Shopper - not exactly a label hound, but if I can get a name brand, and good if not great quality at a great price, of course I am on board.
I will set a price first what I am willing to spend on certain, and not buy if anything over that - and I still find plenty on these 2 sites - handbags, cosmetics, shoes, home décor.
I have been hitting these sites first while browsing/shopping before any other sites, and use the sites to compare prices / savings on items.
I do notice that some items are either taken from Nordstrom Rack and listed on Hautelook, and sometimes on Nordstrom Rack and Hautelook at the same time -usually at the same price, or if it`s on Hautelook only, the prices may be lower.
The items and products the have come have been as described, new, no defects.
There is a "waiting" period for items and products to ship on Hautelook -
The reason is the supplier first ships to Hautelook, and then Hautelook ships to customer.
I am guessing the supplier is most times Nordstorm / Nordstrom Rack.
The shipping time does not bother me too much, if I want something sooner, I`ll order elsewhere. Shipping can be even sooner than estimated.
What I do not care for is trying to keep my orders and shipping straight -
I have apps through USPS, UPS, and FedX, but what happens is that Hautelook ships as soon as they receive your items. HL sends to customer one item at a time in most of my cases.
So, I have received a whole box with one item, even one containing one lipstick, or a pair of shoes, etc...
Seems if it`s a small item, like a lipstick, it could be sent in a packing envelope, a small package.
It`s sent mainly USPS, and I`d rather have packing envelopes in my mail box, than individual items sent quite a few times over weeks in boxes placed inside of my porch. My husband thinks I am on a binge with boxes on porch so frequently lol.
I took away a star for the many boxes with tiny items - not the shipping times.
All in all, I have found great deals, and have recommended to label hounds, and to cosmetic fiends who love their name brand make-up.
I, so far, have not had any mistakes, or non delivery as some reviewers had.