Like many other complaints, I was also one that ordered from Grove, unsubscribed from the auto ship, the next month I received another order. I took other steps and again, another shipment arrived. Calling didn't work so I had to remove my credit card information from the site just to make it stop. I started receiving emails stating that my payment didn't go through. This has happened to a few other people I know. I'm writing this review because I've stated to see more and more advertisements and want to far warn of this shady practice and scam.
Thank you for your review, Amanda.
We greatly apologize for the trouble you've had with your account. We do not want our service to be a frustrating process and we apologize for the hassle this has caused.
Thank you for bringing this to our attention. Please reach out to us at reviewsupport@grove.co so we can make sure this is resolved and you won't be charged for any future orders.
Best,
Team Grove