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Amanda H.

Contributor Level

Total Points
83

1 Review by Amanda

  • Dolls Kill

10/1/18

I was excited when I found their website because I love the look of their clothes, but they don't stand behind the quality of their products. Furthermore, their customer service is very poor. I have bought several items from their online store. One of the items included a pair of shoes which started falling apart after wearing them for one day. Their return policy is that they don't accept worn items. I asked if they could make an exception since the product fell apart so quickly after wearing it, but they wouldn't make an exception.

Furthermore, they show items to be in stock on their website which are not in fact in stock. This happened with two items that I purchased and in one case they didn't inform me that the item wasn't available, so I only discovered that the item had sold out when I received my package with the other item I had ordered. When I contacted them about it, they told me that they had sent me a message about the item that was no longer available. So, I searched my inbox and found no such message.

Finally, the processing time for items is very slow compared to a lot of other websites.

In sum: You can find most of the same products on other websites with better customer service and lower prices.

Buyer beware!

Amanda Has Earned 3 Votes

Amanda H.'s review of Dolls Kill earned 3 Very Helpful votes

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