Amanda h.

I placed an order online and received an email with the delivery date. That day came and i never received my item so i called customer service. They then told me that my order was canceled due to my item being no longer available and that i should have received an email with this information, which i never did. The guy i spoke with was very nice and helpful. He stated we could get a new a better item ordered for the same price i paid before and that he would expedite the order so i would have it by christmas. Well the day he told me it would be delivered came and i still had no order. So i call customer service again and the lady i spoke with was very rude and stated the guy had never placed the order or noted anything in the account. So now christmas is past and i still have no beer mug that i ordered. At this point i will never order from them again and will start using a different company.