My account was closed on Friday the 13th and I think I know who did it. An angry mom was was seeking revenge. It's completely unfair on Care.com'a part. They don't let me dispute, so basically anyone can lie and complain about me and they'll take it as that. Also Care.com in the fine print under "terms and conditions" can close an account for no reason at all if they find a member in violation of guideline but yet they don't investigate? I will never recommend that BS website again and I read in other threads that Care.com makes fake accounts of parents. No wonder I was never getting replies back. Go to a nanny agency instead.