I don't know how they have so many "reviews" on their site... it's nearly impossible to actually post a review after you've made a purchase. I'm now wondering if those reviews on their site were fake, since I can't post anything. I should have listened when buyer hinted that quality was bad, items arrived damaged, and long wait times. I'm attempting to pay it forward by warning other buyers to look elsewhere. Product quality is bad and it's tough to reach a live person to sort it out. They said it could be 6-8 weeks before I can get a replacement. Next time, I'm having them unpack it in my driveway and prove it's not damaged before they put it in my house. Also, what am I supposed to do with the damaged piece? They said "throw it out". It's 150 pounds! How am I supposed to do that, exactly?