This company is so screwed up, my daughter's monthly medication is to be mailed to our home every 30 days. Her last dose was November 25, it is now January 6th and we have yet to receive it. The 30% dedictible we pay was paid and scheduled for delivery. The next day rolls around, and no medication. I call the following day and they say "oh there was some miscommunication and we read it wrong, we didn't see that you had paid the 30% so therefore it was not shipped out for delivery" so I suggest anyone to look elsewhere for their needs. This company is completely incompetent.